Private • Fixed-fee • Binding

Commercial dispute? Get a binding neutral decision in 10 business days.

A faster, simpler and lower-cost alternative to court for suitable commercial disputes.

Start a matter How it works

Important: Dispute Neutral is a private, contract-based neutral decision service. It is not a court, not mediation, and not a law firm acting for either side.

At a glance
Suitable for
Commercial disputes
Decision type
Binding neutral decision
Target decision time
10 business days
Process
Private and document-based
Fees
Fixed-fee bands
Coverage
England, Wales & Northern Ireland

Resolve a commercial dispute without the cost and delay of court

Dispute Neutral is a private, fixed-fee service for suitable commercial disputes.

Both parties agree to appoint an independent neutral to review the documents and written submissions and to give a binding decision.

That means a clear process, a private outcome, and a binding determination in 10 business days from the point the matter is ready for decision.

What is Dispute Neutral?

Dispute Neutral is a private neutral decision service for commercial disputes.

An independent neutral reviews the contract, the documents and the written submissions from both sides, then issues a binding decision.

It is designed for parties who want a quicker, simpler and more proportionate alternative to court.

Dispute Neutral does not provide legal advice to either party and does not act for either party as solicitor, barrister, fiduciary or litigation adviser.

Why use Dispute Neutral?

Court proceedings can be slow, expensive and disruptive.

For many commercial disputes, the time, cost and stress of litigation can be out of proportion to the amount at stake.

Dispute Neutral is designed to offer a more practical route. It allows parties to follow a clear written process, place the documents before an independent neutral, and receive a binding decision without the delay, cost and complexity of full court proceedings.

How does it work?

Each matter is decided by an Experienced Independent Neutral — a legally trained professional with substantial practical commercial experience.

The neutral does not act for either party and does not give legal advice.

The neutral reviews the contract, the key documents and the written submissions from both sides, then applies the agreed process, relevant legal and equitable principles, and commercial common sense to reach a binding decision.

Once the matter is ready for decision, the determination is issued within 10 business days.

Why parties choose Dispute Neutral

A more practical way to resolve a commercial dispute

If both parties want a faster and more proportionate way to resolve a commercial dispute, Dispute Neutral may be the right place to start.

Start a matter See pricing